Community involvement, social media and misinformation, and are residents customers? With Elizabeth Campbell, Tracey Lee, and Adam Lent

Councils are increasingly recognising the value of involving communities in the design of services meanwhile financial pressures have seen the delivery of services such as libraries outsourced to community groups. And though new technology has provided more ways for councils to engage with their residents and businesses, misinformation through social media platforms can often undermine trust.  In this episode of The Local Authority we explore what the relationship between councils and their communities should look like and ...

Councils are increasingly recognising the value of involving communities in the design of services meanwhile financial pressures have seen the delivery of services such as libraries outsourced to community groups. And though new technology has provided more ways for councils to engage with their residents and businesses, misinformation through social media platforms can often undermine trust. 

In this episode of The Local Authority we explore what the relationship between councils and their communities should look like and how councils can build trust and democratic engagement.  

LGC editor Sarah Calkin is joined by: 

• Elizabeth Campbell (Con), leader of Kensington & Chelsea RBC  
• Tracey Lee, chief executive, Plymouth City Council 
• Adam Lent, chief executive, New Local

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