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37 mins
How to Build Branded Podcasts with Kaspersky

One of the greatest challenges businesses face in the marketing arena is that it is crowded out there. Audiences are sophisticated, and businesses must compete in a highly selective attention economy.Now, podcasting already offers the heavy-weight advantage of portable consumption. Unlike video media, it is easy to consume podcasts while driving, washing the dishes, and exercising. So, how do you leverage podcasting and ensure that you make a splash rather than end up as just a drop in the ocean?We joined Susi O'Neill, Head of B2B Brand Content at Kaspersky, to find out. Kaspersky is one of the largest privately-owned cybersecurity companies. With over 46 offices worldwide, Kaspersky is well known for its security products, such as antivirus software.How Does Podcasting Work within Kaspersky’s Communications Strategy?Kaspersky’s Brand Activation Studio began producing podcasts several years ago. Susi explains that they started out with a traditional interview format in a show called Transatlantic. The show featured hosts from the UK and the US and presented current issues and ideas, and it built up an excellent following – setting Kaspersky up as thought leaders.With this experience behind them, the Brand Activation Studio started to innovate. Susi explains that Kaspersky was aiming for an extremely high bar. Their video production is, quite literally, at the award-winning level. So, when Kaspersky set out to innovate in the podcasting space, they were aiming for the same.Susi’s team created a novel method to deliver the Kaspersky brand message with their show Fast Forward. They evolved their podcasting strategy into an audio-documentary, story-telling approach. Kaspersky commissioned a popular British radio broadcaster to create a series examining the history, present, and future of networking technologies. This audio documentary covers, in-depth, topics such as our interactions with technology from supermarkets to the effect of business in space.For the listeners, the outcome of this effort is a collection of high-quality, book-markable audio documentaries hosted by PodBean. For the internal team, it was a gamble that paid off. Until they had the data, there was some tension with regards to whether the podcast would divert their audience away from their successful video channel "Tomorrow Unlocked" with its 10,000-strong following. But, Susi’s instincts proved justified, as adding the pre-recorded podcast channel grew their overall audience.So, What Are the Benefits of Corporate Podcasting?As with tools like YouTube, PodBean provides user analytics data to allow corporate teams to analyze the success of their shows. When Kaspersky compared the dwell time on their video content with their podcasting content, they saw a significant improvement, with the minimum average dwell time on the audio channel coming in at 5 minutes or more. This is significantly more than the video consumption rates, and remember, this is for a corporate team that wins awards for their video material!Not only has Kaspersky succeeded in creating a longer connection time with their audience – also they succeeded in reaching an older target demographic. With this target group already tuned into radio, it seems that the transition to their adopting the podcasting format has been particularly smooth.Importantly for the Kaspersky team, not only is podcasting a flexible medium for consumers on the go. It is also flexible for those involved in its production. Susi explains that even pre-pandemic, pinning down high-value experts for two days of video shooting was tricky. The video medium requires a significant time investment to do well. While podcasting, even at the high-quality production end that Kaspersky produces, means asking for just an hour or two of that expert’s time – in a studio near them.Is There Any Take-Home Advice?One of the incredible assets of a tool like PodBean is that anyone can start podcasting on a cost-effective budget. Not everyone has a commissioning pot the size of a commercial enterprise such as Kaspersky’s. So, what is the take-home advice that fits any budget?Susi recommends focus. Be entertaining, educational, or informative; choose and aim for one. That recommendation to focus goes further. Don't feel that you need to commit to high-volume or even a fixed pattern of releases. Rather, consider a fixed-length series of high-quality items. And, Susi even has a tip for getting the budget released; call it a pilot internally if you need to get it past the boss!Susi’s wealth of advice is available on our “Sticky Listening” article for those with a budget to spend. If that is not you, don’t fret, she also has cost-saving tips: consider reaching out to those not-so-busy-right-now musicians out there. They combine the skills required to provide you with brand-relevant novel music for your podcast and to provide your podcast with high-quality post-production.

24 mins
The Benefits of Podcasting in Business with Lauren Smith of St. James's Place

Zoom fatigue is a real and troubling phenomenon. Also, it is difficult for team members that work on a by-appointment basis with clients to commit to joining virtual meetings, to say nothing of the challenge added by time-zone differences!Podbean connected with St. James’s Place’s content strategist, Lauren Smith, to find out more about how St. James’s Place, the UK’s largest wealth manager, leverages podcasting to support their highly mobile partner base and position the company as thought leaders.Why Podcasting?Lauren explains that St. James’s Place, like many large corporations, operates in a highly volatile ecosystem. This often means that the communications team must pivot fast. Added to this, the internal teams that Lauren supports are scattered and mobile. St. James’s Place has discovered that a consume-as-suits content delivery stream significantly strengthens its overall content delivery strategy.How Do You Use Podcasting?St. James’s Place launched with two podcasts which grew to five podcasts within a year. The majority of these podcasts are internal for their investment division, which includes over 4000 partners. Lauren’s team has adopted podcasting as a multi-functional tool – offering an effective internal communication tool as well as supporting their wider marketing strategy.The internal podcasts are proving an excellent vehicle to engage partners in the nuances of developing highly functional partner-client relationships. Via their company-branded podcast “ Tomorrow Comes Today”, St. James’s Place explores trends and ideas in the wealth management space. This public podcast has established St. James’s Place as a thought leader, increasing its visibility and links.How Does Podcasting Work within the Communications Strategy?Lauren explains that St. James’s Place uses podcasts to complement its existing communications strategy. Pre-podcasting, the communications department already focused on offering different-sized chunks of vital information. This is referred to within the team as “a bite, snack, and a meal” approach. This approach responds to the reality that people’s availability, and appetite, for consuming content varies with their workload, travel requirements, and private life.Podcasting has slotted in perfectly with this existing strategy, from 15-minute “snacks” or updates to 45-minute “meals” or deep dives. By applying the push notification for new episodes in the Podbean Pro app, St. James’s Place is able to inform listeners about new content quickly. They also use traditional media, such as email and newsletters, to promote new, upcoming, and popular podcasts.So, What Are the Benefits of Corporate Podcasting?In a word, portability. For St. James’s Place, the portability offered by podcasting allows them to meet the needs of partners. Having engaged with podcasting as a communications tool, Lauren highly recommends the strategy as an excellent way to meet the needs of high-value partners. By reaching out to discover what areas of capacity building the partners wanted, St. James’s Place has been able to create curated content targeted to meet these needs. Partners are on the road meeting clients, meaning that time to consume written or video content is short. So, the ability to consume the content from a mobile app while on the road particularly suits their dispersed and mobile partner base.Lauren’s team is always looking for strategies that make communications more accessible and engaging. The Podbean Pro App gave leaders at St. James’s Place a deeper way to connect with their distributed teams. There is an authenticity and relatability that is added by leaders communicating in their own voice. The feedback that Lauren has received has convinced her that podcasting is an effective, intimate, and personal way to hear from leaders.Also, Lauren recommends Podbean’s advanced analytics tools. The data provided support easy analysis of content consumption. This gives communications teams real-time feedback on the success of each content channel and episode. St. James’s Place is excited about the potential for improving the impact of each channel by tweaking the strategy and following the outcomes.Is There Any Take-Home Advice?Yes, indeed! Lauren recommends podcasting to lighten the virtual meeting load. St. James’s Place experience demonstrates that podcasting offers an agile and effective strategy to support staff and clients – providing a simple, accessible way to consume high-value content.Finally, Lauren advises that a workplace podcast must have a defined purpose to really make an impact and create the demand within teams. So, Lauren places a challenge with her take-home advice: build a sense of community and offer something that solves, or offers advice on, that community’s problems. Do that, and you have the foundation for an impactful and successful internal podcast.